Growing community pharmacies - MediADVICE

I feel like my business really matters with the Bendigo Bank because they're always keeping in touch with you. They see how you're going. If I need anything, I call, they respond straight away.

My name is Binh Luu, and I'm the director of MediADVICE. We started in '95, our first business. We've been practicing there for about eight years. After that, we got into community pharmacy business.

Now I want to change the workflow in the pharmacy, not just retail, but more consultation. So we set up this training centre and make sure that the workflow is correct. We found that Bendigo Bank work really well with us because they would take on the opportunity, dissect it, and understand the business and believe in what we're trying to do. So that's how Bendigo Bank fund us into the next phase of our business. If we have a concrete plan, Bendigo Bank would always be there.

Being involved in business, you got to be abreast with all the new technology, all the new finance opportunity. They have business banking, which we use, and we use them to invest in pharmacies. We use them for our EFTPOS machine. We also use them for knowledge and discuss what we wanted to do, is their opportunity to utilise what you have and grow, and they're available.

There's a lot of bank out there, but you got to choose one that will understand you, that you can relate to, or you learn with who's a phone call away, and Bendigo Bank is a good choice.