Bendigo Bank has today been named Australia's Most Trusted Bank for the twelfth consecutive time in a nationwide poll by Roy Morgan.
The Bank has held the mantle in each Most Trusted and Distrusted Brands ranking consecutively since March 2022. The findings, released quarterly, are based on a comparison of 1,000 brands across 20 categories ranked by customer trust from an annual survey of 60,000 Australians.
In proud acknowledgement of this nationwide recognition, Chief Marketing Officer, Sarah Bateson, said Bendigo Bank’s high levels of trust reflect the Bank’s keen customer-focus.
"This ranking speaks volumes about our customer-first approach to banking as we strive every day to make fans of our 2.7 million customers," Ms Bateson said. "We sincerely thank our customers and communities for the trust they place in us," she said.
"Our Most Trusted title aligns with our consistently high net promoter score, which remains well above the industry average."
"We are a genuine and credible competitor to any bank in Australia, with customers attracted by our quality products, services and brands."
In this latest Roy Morgan poll, Bendigo Bank cemented its position as not only the Most Trusted Bank, but one of Australia’s most trusted brands across all categories, ranking at 13th place