Join BID, get the app and trade on the go.
Bendigo Invest Direct - Share trading that's easy as.
Ready to trade on the go?
The BID mobile app offers access on the go so you can stay ahead of the market and make informed decisions faster. You can manage your portfolio, view live data, up to the minute market and stock news, set and react to alerts, buy/sell shares, ETFs etc. and stay on top of your investment strategy.
Simply download the app from either the App Store or Google Play.
The BID mobile app offers:
- Instant access to your cash/margin-loan funded stockbroking account to manage orders
- View and manage current positions, trade confirmations, current balances, profit and loss
- Advanced order ticket with market, limit, good till cancelled and conditional order types
- Quick access to watch lists, research, pricing as well as market and stock news from the ASX, Morningstar and Dow Jones
- Secure and easy accessibility with fingerprint and facial recognition
Important to note: To use this app, you will need to have an existing Bendigo Invest Direct account.
Mobile app FAQs
Do you have a BID mobile app?
Yes, we currently have a native BID mobile app for iOS and Android mobile operating systems.
If you're an iPhone/iPad user (iOS), you can download the app from App Store. If you're an Android user, you can download the app from Google Play.
For security reasons, please only download the BID mobile app via the official App Stores or directly via the App Store links on your device.
Can I use the Bendigo Invest Direct Mobile App on a tablet device?
Yes. For Android users, the mobile app is optimised for tablets. For iOS users, there is a dedicated iPad App that you can download from the App Store.
What Operating System does the Bendigo Invest Direct Mobile App support?
For Apple devices we support iOS 15.6 and above. For Android devices, the minimum OS version is 7.0 and above.
How do I login with my Fingerprint or Face ID?
If enabled on your phone there will be a prompt to set Biometrics on your first login. You can also enable this feature at any time by tapping on the ‘More’ menu and then ‘Settings and Security’.
You must not enable Fingerprint or Face ID login where another person’s fingerprints/Face ID are registered on your mobile device. This is because they will be able to access your trading account and you will be responsible if they place any orders using the app. You can turn this feature off at any time via ‘Settings and Security’.
Can I use the BID mobile app while I am overseas?
Yes, you can access the BID mobile app provided your mobile phone/tablet has access to the internet. If you are on international roaming, additional carrier charges may apply.
Can I place and amend conditional and advanced orders (Trailing Stop Loss, Take Profit, Limit, and Market) using the BID mobile app?
Yes, the BID mobile app supports all the order types available on the platform.
How can I access my Tax and Portfolio data from Sharesight™?
Sharesight™ offers a separate app, which will track your tax data held with them. To find out more about the Sharesight™ mobile app click here.
Can I view and trade on from my linked margin loan via the BID mobile app?
Yes, you can. You can view a summary of the loan, investments, collateral and available funds, as well as placing and amending orders.
I subscribed to dynamic data. How do I enable this on the Mobile App?
You can manage your Dynamic (Streaming)/Live (click to refresh) data settings via the web platform. Once setup, your preference will automatically flow through to your mobile app.
Can I see the Market Depth on the BID mobile app?
Yes. Full Market Depth is available on the mobile Stock Summary pages for ASX stocks and within the Order Ticket. Data refresh rate depends on the market data package you have chosen, i.e. Dynamic, or Click to Refresh.
Can I log into the desktop platform and the BID mobile app at the same time?
Yes. You can login to your Desktop and Mobile App at the same time.
Can I access advanced charts using the BID mobile app?
Yes. We have integrated TradingView's © advanced charts into our mobile and iPad apps. Choose from nine different chart types and over 100 technical indicators and drawing tools.
Will more features be added to the BID mobile app?
Yes, we are committed to a process of continual improvement. Stay up to date by ensuring you have the latest version installed.
How do I close my Bendigo Invest Direct Account?
If you’d like to close your account, please log into the web platform or mobile app and navigate to:
- Platform: Select Settings> Personal Details> Select ‘Request Account Closure' button.
- Mobile App: Select the information icon next to the account number you want to close> Select ‘Request Account Closure’ button.
If you're having trouble placing an account closure request, please email our client services team via info@bendigoinvestdirect.com.au
An account closure request can be submitted by an account owner when the following criteria are met:
- There are no open positions (Trades/Options) present on the account - please cancel or wait until trades/options are settled.
- There are no pending settlements present on the account - please wait until orders are settled.
- There are no Mfund holdings present on the account - please sell your Mfund holdings or make a request with your preferred broker to initiate a transfer of those holdings to that broker.
- There are no international holdings (non-AU holdings) present on the account - please sell your international holdings or make a request with your preferred broker to initiate a transfer of those holdings to that broker.
- If funds are present on your account, withdraw your funds or ensure an external bank account in a name that matches your account name is linked before the account closure request is submitted. If you close your account, we will not delete the user data or personal information we have collected about you in association with your account. All personal information will be retained in accordance with our Privacy Statement. To view our data retention practices please view our Privacy Statement.
PLEASE NOTE: The above instructions are for submitting an account closure request only. Your account will not be closed until Bendigo Invest Direct has accepted and processed the request. For faster processing, please ensure your account has no shares or holdings before placing this request.
It is also recommended that relevant account and trading statements are downloaded before placing a closure request. You will be notified via email once your account is closed.
Don't have an account yet?
A BID trading account is free to open with no monthly maintenance fees. Sign up in minutes with a simple online application process and fast verification.
Dedicated customer support
We are here to help, so if you would like to get in touch, please contact our dedicated support team via the contact options below.
We operate Monday to Friday, 7.30am - 7.00pm Sydney time (excl. public holidays).
Online
Send us an online enquiry with your preferred contact method and our team will contact you.
Call
Our dedicated customer support team are here to help.
Things you should know
Bendigo Invest Direct
*Online trades only, other rates apply to trades outside the selected markets. Refer to the full list of brokerage rates for more information.
Bendigo Invest Direct is a service provided by CMC Markets Stockbroking Limited ABN 69 081 002 851, AFSL 246381 (“CMC Markets Stockbroking”), a Participant of the ASX Group (Australian Securities Exchange), SSX (Sydney Stock Exchange) and Chi-X (Chi-X Australia)), at the request of Bendigo and Adelaide Bank ABN 11 068 049 178, AFSL 237879 (“Bendigo”). Execution, settlement and clearing services are provided through CMC Markets Stockbroking. Neither CMC Markets Stockbroking nor Bendigo are representatives of each other. To the extent permitted by law, Bendigo will not guarantee or otherwise support CMC Markets Stockbroking's obligations under the contracts or agreements connected with the Bendigo Invest Direct service.
The information provided is general advice only and prepared without considering your personal objectives, financial situations or needs. It’s important that you consider your personal circumstances and view the relevant Terms and Conditions and other information relating to the Bendigo Invest Direct service before making any investment decision. The Financial Services Guides for CMC Markets Stockbroking and Bendigo contain details of fees and charges. All of these documents are available at trading.bendigoinvestdirect.com.au/forms or you can call us on 1300 788 982.
