Contact us
- Telephone
+61 3 5445 0666 (if calling from overseas)
- Address
- The Bendigo Centre
Bendigo, Victoria 3550
Australia - Postal address
- PO Box 480
Bendigo, Victoria 3552
Australia - BSB
- 633-000
- SWIFT code
- BENDAU3B
- BPAY
- Bendigo Bank Loans & Credit Card
- Biller name
- Payments
- Code
- 342949
- Contact us on
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Lost or stolen cards
If your card is lost or stolen contact Bendigo Bank immediately to stop your card.
In Australia
Telephone: 1800 035 383 (Freecall)
or visit your nearest Bendigo Bank branchNote: Your replacement card will arrive in 3 to 10 business days depending on the postal time frame in your area.
Overseas
Telephone: +61 3 5485 7872 (24 hours x 7 days)
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Resolving a complaint
It is important for us to know when we have not met your expectations no matter the circumstance. Please click on the link below to tell us about your complaint.
- Telephone
- 1300 361 911
+61 3 5485 7911
- feedback@bendigoadelaide.com.au
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Customer Feedback
At Bendigo Bank, we're always keen to find ways to improve our customer service. If you have a compliment or suggestion related to banking with us, please let us know.
- Telephone
- 1300 361 911
+61 3 5485 7911
- feedback@bendigoadelaide.com.au
- Hours
8:30am to 5pm Victorian time, Monday to Friday
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Disputed transactions
To query or dispute a Mastercard, Visa, ATM or EFTPOS transaction, simply download and complete the PDF form below, then:
- drop it in to the branch nearest you, or
- fax it to Bendigo Bank on (03) 5485 7672, or
- mail it to:
Card Services
Bendigo and Adelaide Bank Limited
Level 2, Fountain Court
Bendigo, Victoria 3550
Australia, or - scan and email it to Card&MerchantDisputesMailbox@bendigobank.com.au
To download the Card Transaction Dispute form simply click the PDF icon below.Card Transaction Dispute Advice form
Note: For Bendigo Bank cardholders only. Other cardholders, please contact your own financial institution if you have experienced a problem using a Bendigo Bank ATM.
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Share registry
Contacting our Share Registry
Mail: Share Registry
Bendigo and Adelaide Bank Limited
PO Box 480
Bendigo Victoria 3552Telephone: 03 5485 6393 (inside Australia) or +61 3 5485 6393 (from outside Australia) Facsimile: (03) 5485 7655 Email: share.register@bendigoadelaide.com.au Community Bank®Company Shareholders
If you have any questions regarding Community Bank® Company Shares, you need to contact the respective Community Bank® Company Secretary or Community Bank® Branch for assistance.
For contact details visit http://www.bendigobank.com.au/community/our-branches
ASX Customer Service Centre 1300 300 279 (local call from anywhere in Australia). -
National relay service
Users who are deaf or have a hearing or speech impairment can call through the National Relay Service:
- TTY users phone 133 677 then ask for 1300 BENDIGO (1300 236 344).
- Speak and Listen (speech-to-speech relay) users phone 1300 555 727 then ask for 1300 BENDIGO (1300 236 344).
- Internet relay users connect to the NRS (see http://www.relayservice.com.au for details) and then ask for 1300 BENDIGO (1300 236 344).
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Mobile lenders
Not everyone has the time to visit a branch and talk about their home loan and mortgage needs.
Bendigo Bank mobile lenders don’t keep traditional hours. They're flexible and will meet at a time and place convenient to you.
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miVoice – online customer community
miVoice is an online customer community where you get to give us your opinion and help us to understand what you look for and expect from you bank.