Financial services guides

A financial services guide (FSG) is an important document designed to help you decide whether to use any of Bendigo Bank's financial products or services.

A guide to understanding comparison rates

A guide to understanding interest rates versus comparison rates when choosing the loan for you.

Managed Funds forms

It is important that you consider the PDS in its entirety, including the other important information that forms part of the PDS.

Resolve a complaint

If you wish to make a complaint related to Bendigo Bank products or services, any of our staff can assist you. You can also contact us online using our secure Customer Feedback form.

Important information

Find information that may be important to you including product disclosure documents, codes of practice, Financial Claim Scheme, how we manage your privacy, our website terms of use, and more.

Sandhurst Strategic Income Fund

The Sandhurst Strategic Income Fund is designed to provide regular income and returns higher than traditional cash investments.

Customer Advocate

Bendigo and Adelaide Bank has a Customer Advocate to champion the voice of our customers and strive for fairer outcomes. We want to ensure that in every interaction with us you are treated fairly and with respect, no matter your circumstance.

Bulk Payments

Pay multiple accounts at once inside Australia with a single withdrawal from your account, reducing double-handling in your accounting process.

Repayment calculator

Home loan refinance

If you’re looking to refinance, see how much you could save with our Bendigo Express home loan.