e-banking feedback

Use our simple online form to provide your e-banking feedback to us.

Resolve a complaint

If you wish to make a complaint related to Bendigo Bank products or services, any of our staff can assist you. You can also contact us online using our secure Customer Feedback form.

Troubleshooting e-banking

Find out about the supported operating systems for e-banking and the Bendigo Bank app or learn how to provide any e-banking feedback to us.

Customer Advocate

Bendigo and Adelaide Bank has a Customer Advocate to champion the voice of our customers and strive for fairer outcomes. We want to ensure that in every interaction with us you are treated fairly and with respect, no matter your circumstance.

Consumer Data Right policy

Our Consumer Data Right (CDR) policy sets out how we will manage your banking data in accordance with the Consumer Data Right. It also outlines how you can request access to or correction of your banking data and our complaints process.

The Stable Relief Trauma Project

Equine therapy is being used to help those affected by natural disaster.

Bendigo Bank voted Australia’s best business bank

Bendigo Bank has been awarded the DBM Australian Financial Award for Best Business Bank 2023.

Bendigo is top bank for satisfied customers

Bank welcomes work experience students

Support

We're here for you. Providing help and support when you need it, such as using e-banking and the Bendigo Bank app, as well as other popular topics.