Find out about our latest scam alerts and what to do if you've received a suspicious SMS.
Fake new device login emails
November 2024
The Bank is currently aware of Bendigo Bank branded phishing emails targeting customers. The scam email states a new device log in was detected and asks customers to call a fake security hub number.
These are not legitimate Bendigo Bank communications. Please do not click on any links or call the number in the email.
If you have received a suspicious email, you can forward it to phishing@bendigoadelaide.com.au for investigation.
If you think you have been a victim of a scam, report it at bendigobank.com.au/security/report-suspicious-activity or call us directly on 1300 236 344.
Phishing scam email example:
Fake bank bond investment scams
October 2024
Bendigo Bank is aware of scammers targeting customers with fake bond investments from various banks across Australia. Imposter investment companies are using fake websites, login pages and Australian ABNs and ASFLs to appear authentic and improve their legitimacy.
Learn more about investment scams, how to spot them and protect yourself.
If you think you have been a victim of a scam report it at bendigobank.com.au/security/report-suspicious-activity/ or call us directly on 1300 236 344.
Bendigo Bank branded phishing emails
September 2024
The Bank is currently aware of scammers targeting Bendigo Bank customers via email. The phishing emails include Bendigo Bank images and branding asking recipients to urgently click on a link.
Do not click the link in these emails.
Remember:
- We will never ask you to login to Internet Banking via a link sent in an email;
- Never click on a link if you feel uncomfortable, or are not sure about an email.
If you have received a suspicious email you can forward it to phishing@bendigoadelaide.com.au for investigation.
Let us know ASAP if you think you have been the victim of a scam
If you need help or more information
Phone
If you have clicked on any suspicious links and entered your e-banking details:
Call 1300 236 344 (in Australia) or +61 3 5445 0666 (from overseas - standard international call charges apply)
Monday to Friday - 8am to 9pm AEST/AEDT*
Weekends (Saturday and Sunday) and some public holidays - 9am to 8pm AEST/AEDT
*Excludes Christmas Day
SMS
If you have received a suspicious SMS message claiming to be from us, you can forward it to 0429 557 997 for investigation.
Please note you will not receive a personal response from 0429 557 997.
If you have received any suspicious emails, you can forward them to us via email.
Please note you will not receive a personal email response from us.
