Easy to use transaction account for eligible customers.
Three reasons to open a Concession Account
Find out if this account is the right fit for you.
For concession card holders
Designed for everyday banking with $0 monthly service fee, free e-banking transactions
Debit Mastercard®
Access your money with a Debit Mastercard® and enjoy 24/7 fraud monitoring
Security
Peace of mind with Multi-factor authentication (MFA) and protecting your card against unauthorised transactions
Concession Account summary
A transaction account designed to make life easier for concession card holders.
- Minimum opening balance of just $1
- e-banking and phone banking anywhere, anytime
- Branch and ATM access Australia wide
- Access your money with a Debit Mastercard®*
- Go green and set up e-statements on your account
Rates and fees
Here are some rates and fees that may apply to your account. For the full list of fees and charges, please refer to schedule of fees and charges.
Monthly service fees
$0
Branch & ATM
$0 - unlimited Bendigo Bank ATM and branch withdrawals
Transactions
$0 - unlimited EFTPOS withdrawals and retail purchases within Australia
Transfers
$0 - unlimited e-banking transfers; BPAY®, Pay Anyone (including OSKO®) and phone banking transfers
Withdrawals
Only pay to withdraw via
- Bank cheque
- EFT Transfer
- Periodic Payment set up in branch
Interest rate
Current interest rate is 0.00% p.a.
Interest calculated daily and paid annually.
Before you start
Read our eligibility criteria and have your documents ready.
Identity
If you are a new customer, we will need to verify your identity via any two forms of IDs listed below.
- Drivers License
- Passport
- Medicare card
Eligibility
Hold one of the following Commonwealth Government concession cards:
- Health Care card
- Pensioner Concession card
- Commonwealth Seniors Health card
- Department of Veterans' Affairs Health card (Gold Card or Repatriation Health Card)
Or we determine that you are eligible in any other way.
Ongoing requirements:
- You must have your qualifying Government pension or allowance paid into this account (where applicable)
- You will need to provide proof of ongoing eligibility
Joint or Business accounts
Not available to business customers. Please visit a branch to open a joint account.
Open a Concession Account
Check that you meet our eligibility criteria. Open our convenient transaction account and get access to useful features.
Apply in-branch
If you are a new or an existing customer, you can apply at your preferred branch.
Contact us
If you’d like more information you can contact us on 1300 236 344.
Enquiry form
If you’d like more information and would prefer we contact you, fill out our online enquiry form.
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Helpful tools
Discover our library of helpful tools to manage your finances, set goals, and achieve more.
Frequently asked questions
Can I have more than one Concession Account?
Yes, customers can open multiple Concession Accounts either in individual or joint names. Please note that eligible Australian Government payments need to be deposited ongoing into one of your Concession Accounts to remain eligible.
Who is eligible for a Concession Account?
To be eligible you must hold one of the following Commonwealth Government concession cards:
- Health Care card
- Pensioner Concession card
- Commonwealth Seniors Health card
- Department of Veterans' Affairs Health card (Gold Card or Repatriation Health Card)
Or we determine that you are eligible in any other way.
Ongoing requirements:
- You must have your qualifying Government pension or allowance paid into this account (where applicable)
- You will need to provide proof of ongoing eligibility
Can I open a Concession Account in joint names?
Yes, as long as one member on the account holds an eligible concession card or is receiving an eligible payment. Any eligible payments need to be deposited into the Concession Account.
Is there a monthly service fee on the Concession Account?
No, there is no monthly service fee.
What transactions are fee free on the Concession account?
Below are the key transactions which are free of charge for a Concession Account:
- EFTPOS transactions
- Bendigo Bank ATM’s
- In branch withdrawals/transfers
- e-banking transactions
- Bank@Post
For a full list of fees please refer to the Schedule of Fees Charges and Transaction Account Rebates booklet.
Do overdrawn and dishonour fees apply to the Concession Account?
No. Our system will automatically prevent overdrawn fees and dishonour fees from being charged to the account and will automatically return direct debits that overdraw the account.
Can I open a Concession Account online?
No, you will need to attend your local branch with the appropriate identification documents and your physical or digital concession card to open a Concession Account.
Can I have an overdraft on my Concession Account?
No. The Concession Account cannot have an overdraft.
Are EFT credit transfers free for the Concession Account?
No, EFT credit transfers are not free on the Concession Account. To see a full list of fees please refer to the Schedule of Fees Charges and Transaction Account Rebates booklet.
Need help?
Whether you prefer online resources, phone assistance, or a friendly face-to-face chat, we offer a variety of ways to get the support you need. Let us know how we can help!
Online
Complete the online enquiry form and a banking team member will contact you via your preferred channel, phone or email.
At a branch
Use our branch locator to search for a branch, agency or ATM near you.
Phone
If you have clicked on any suspicious links and entered your e-banking details:
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Things you should know
^ Roy Morgan Risk Monitor 2024. Customers of Bendigo and Adelaide Bank Limited.
Target Market Determinations for products are available.
BPAY and OSKO® are registered trademarks of BPAY Pty Ltd ABN 69 079 137 518.
Mastercard trademark
Mastercard and Priceless are registered trademarks, and the circles design and Tap & go are trademarks of Mastercard International Incorporated.
This information does not take your personal objectives, financial situations or needs into account. You should consider its appropriateness to your circumstances before acting on this information. Please read the disclosure documents for your selected product or service, including the Terms and Conditions, before deciding. Please also review our Financial Services Guide (FSG) before accessing information on this website. Information on this page can change without notice to you.
Concession Account
Easy to use transaction account for eligible customers.
